Privacy & Security

At YAK, we value our customers and take your privacy seriously. We’re committed to safeguarding any personal information you share with us through our website. Below, you'll find details on how and why we collect, use, store, and share this information, as well as how you can request its removal in line with the New Zealand Privacy Act 2020.

We never sell or rent your personal details to third parties. However, in some cases, we may share your information with trusted service providers or partners who help us deliver products or services we believe may be of interest to you. This privacy policy applies exclusively to information collected online via yakpeople.com.

If we make any changes to our privacy practices, we’ll update this page accordingly.

For any questions, please reach out to YAK People Head Office via our Contact page. By using our site or providing us with your information, you agree to this policy.

How We Use Your Personal Information

At YAK we collect your personal information to serve you better. Here’s how we use it:

  • Order Processing: To confirm and fulfill your orders, including sending updates via email about your order status and shipment.

  • Communication: To keep you informed about our products, services, promotions, and third-party offers (unless you’ve opted out of such communications).

  • Site Improvement: To address issues and improve our site, products, and services.

  • Other Communications: To contact you for any other necessary reasons.

How We Share Your Personal Information

Your personal information is only shared for the purposes for which it was collected and only with those who need it:

  • Service Providers: We share information with service providers that manage customer data and perform services on our behalf (e.g., promotional offers, communication).

  • Third-Party Promotions: If you opt into a promotion, your data may be shared with the third party.

  • Legal Compliance: We may disclose information to comply with legal requirements or government requests.

  • Protection of Rights: To protect our rights, property, or the rights of our partners.

  • Law Enforcement: In the event of an investigation, law enforcement or other agencies may access our records.

Cookies

Our website uses cookies and tracking technologies to enhance your shopping experience. Cookies help:

  • Remember items in your shopping cart.

  • Store preferences like currency, location, and personal details.

  • Collect analytics to improve our site.

  • Show you relevant offers based on your shopping habits.

You can disable cookies in your browser settings, but note that this may affect your ability to shop or access certain site features.

Security of Your Personal Information

We strive to keep your information accurate and up-to-date. It's important that you notify us of any changes to ensure the accuracy of your data. We’ll take reasonable steps to secure your personal information from unauthorized access or misuse.

While we implement strong security measures, we cannot guarantee 100% protection against breaches due to the nature of internet data transmission.

Data Retention and Destruction

When your personal data is no longer needed for its original purpose or legal requirements, we will securely destroy or anonymize it. If we cannot delete the data (e.g., it’s in backup storage), we will secure it until deletion is possible.

Third-Party Links

Our website may contain links to other websites. We are not responsible for their content or privacy practices. We recommend reviewing their privacy policies.

Policy Changes

To stay compliant and protect your privacy, we periodically update our policies. Any changes will be posted on this page.

How to Contact Us

If you’d like to access your personal information, have concerns about privacy, or have any questions about our policy, please contact us at contact@yakpeople.com.